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Shipping Policy

At Double M Design, we strive to ensure that your orders are delivered to you promptly and efficiently. Please review our shipping policy for detailed information on how we handle your shipments:

  1. Processing Time: All orders are processed within [1-5] business days. Orders are not shipped or delivered on weekends or holidays.

  2. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

    • Standard Shipping: [5-7] business days

    • Express Shipping: [2-3] business days

  3. Order Confirmation & Tracking: Once your order is shipped, you will receive an order confirmation email with tracking information. You can use this tracking number to monitor your package's progress.

  4. Shipping Address Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages due to incorrect addresses.

  5. Customs, Duties, and Taxes: Double M Design is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  6. Damages: Double M Design is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

  7. Returns & Refunds: For information about returns and refunds, please refer to our [Return Policy].

If you have any questions or need assistance, please contact us directly via our website. We are here to help ensure your shopping experience is smooth and satisfactory.

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